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Zoom Meetings

Prerequisite​

The app requires you to have Zoom account which can be created here.

Initial setup​

  1. Install the Zoom Meetings app from the Intercom App Store.
  2. From the Inbox Conversation section select the Zoom Meetings app icon:

  1. Click on Go to app settings and connect your Zoom account:

  1. Once connected, you can select your subscription type:

Starting a meeting​

To invite your customer to join a video meeting just click the Create new meeting button or Use my Personal Meeting Room:

Once you have clicked send, a meeting will be created and the invitation will be sent to your customer:

Joining the meeting​

Your customers now can join the meeting by clicking on Join meeting.

Removing the app​

  1. Log in to your Zoom account and navigate to the Zoom App Marketplace.
  2. Click Manage > Added Apps.
  3. Click on the Remove button.

Feedback and feature request​

You can send us your feedback and feature request at [email protected].